Please be aware all AU public and school holidays will incur a shipping delay.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Please see our shipping page for time estimates in your part of the world. We dispatch once per week to Australia, NZ, UK & EU. Your order will be dispatched from the closest port so you will get it as quickly as possible. Please contact us at firstname.lastname@example.org if you'd like to order from us from another part of the world.
WHAT SIZE EARBAND DO I NEED?
Our earbands are one size fits all and fully adjustable to fit all ages, sizes, and shapes. Choose our green or pink infant to 12 years boys and girls designs OR our navy blue 12 years to adult design.
WHAT IF MY CHILD IS TOO OLD FOR DINOSAURS BUT TOO YOUNG FOR THE NAVY EARBAND?
The dinosaur design is reversible to a plain green or pink on the back. That way we keep everyone happy!
HOW DO I USE THE EARPLUGS?
Full instructions come with our earplugs. Basically you knead the silicone putty with your fingers and then mould to the outer ear making sure not to insert into the actual ear canal. The earplugs form a watertight seal that is reinforced and maintained with your little grommets ear band. Please watch our information videos for full instruction.
HOW DO I PUT ON MY LITTLE GROMMETS EARBAND?
Insert earplugs. Decide which side of the reversible earband you want facing outwards. Then stand in front of your child and wrap the earband from their forehead around to the back of their neck and secure firmly at the nape of their neck under their hair. Loosen or tighten with the adjustable velcro as required. Please watch our information videos for full instruction.
CAN MY CHILD REALLY SWIM WITH GROMMETS OR EAR TUBES?
Yes they can! Little grommets earplugs and earbands make it safe and easy to swim with grommets and ear tubes!
HOW LONG WILL MY EARBAND LAST?
Look after it by keeping it in a little grommets mesh bag. Let it dry in the shade after each swim. Don't let the dog chew it. And your earband can last up to three years.
HOW LONG WILL MY EARPLUGS LAST?
Look after them and they can be reused dozens of times. Once they get manky though it's time to buy a new pack.
WHY DOES THE AMOUNT ON MY BANK STATEMENT DIFFER FROM MY ORDER FORM?
We state at the check out that the display in your currency is for your convenience only and all charges are in AUD. Therefore if you are in a country other than Australia you may end up paying slightly more or less depending on your financial institutions currency conversion. The difference is usually no more than a few cents.