Shipping & Returns

Shipping to an Australian address

All orders to an Australian address are sent for a flat rate which is calculated at the shopping cart. Orders are sent by Australia Post. We ship fortnightly and standard delivery time for most customers is 7-10 working days however depending when you ordered in our shipping cycle, you may have a longer wait. Orders sent from Melbourne and delivered Monday to Friday. This is a non-signature required service so your order will be left at your door if you are not home to receive it. Orders placed after the current dispatch day will be sent in the next dispatch cycle. We apologise that dispatch can only be undertaken once per fortnight. Please note that at Christmas time, shipping times may vary. PLEASE NOTE: We do not provide tracking but we do endeavour to send EXPRESS POST at no extra cost to you, as this recognises the infrequency of our shipping times.

*Please take into account any delays in shipping schedule due to Public Holidays

Shipping to a New Zealand address

WE RECOMMEND CONTACTING DOUBLE 8 HOLDINGS IN NZ 07 304 8181 to get your order quicker. 

If you do order from this site... All orders to a New Zealand address are sent for a flat rate which is calculated at the shopping cart. Orders are sent by Australia post. Standard delivery time is 7-10 working days however customs delays have been known to occur delaying orders for up to three weeks. Orders are dispatched once per fortnight from Melbourne and delivered Monday to Friday. This is a non-signature required service so your order will be left at your door if you are not home to receive it. Please note that at Christmas time, shipping times may vary. 

*Please take into account any delays in shipping schedule due to Public Holidays 

Shipping to a UK or EU address

All orders to a UK or EU address are sent for a flat rate which is calculated at the shopping cart. Orders are shipped fortnightly from Melbourne Australia and incur international shipping rates. Orders are delivered Monday to Friday. This is a non-signature required service so your order will be left at your door if you are not home to receive it. Please note that at Christmas time, shipping times may vary. 

*Please take into account any delays in shipping schedule due to Public Holidays 

Shipping to a Canadian or U.S address

Please contact our exclusive U.S stockist The Earplug Superstore online.  

Shipping to other international locations

International orders to locations other than those listed above, are shipped using Australia Post Air Mail calculated as a flat rate at shopping cart. Australia Post Air Mail does not offer a tracking service. Standard delivery time is 10-15 working days for such orders however customs has been known to hold up some orders for up to three weeks. Please note that at Christmas time, shipping times may vary. If you cannot order through us on this website because of your location please contact us and we will quote to ship to you.